Refunds and cancellation

Pro renews automatically, every month or every year, until you cancel. Cancel any time from your profile, under Plan. It takes effect straight away: nothing more is charged, and Pro stays on until the end of the period you already paid for. After that your account moves to the free plan and keeps all your work, scores and progress.

Deleting your account also stops Pro from renewing.

We do not refund the rest of a month or year you have already started, because Pro stays fully usable until that period ends. We do refund a payment in full when:

• you were charged twice for the same period;
• you were charged after you had cancelled;
• a fault on Bezen's side kept you from using Pro, and you tell us within 7 days of the charge.

To ask for a refund, write to ani@bezen.in from the email on your account, with the payment ID from Razorpay’s receipt. We reply within 2 working days. An approved refund goes back to the way you paid, and usually arrives within 5 to 7 working days, depending on your bank.

Payments are handled by Razorpay. Bezen never sees or stores your card or bank details. Prices are on the pricing page, in Indian rupees.